Cincinnati Printer Repair

How Long Are Printers Supposed To Last... Is Mine "Old"???

This question comes up often.  In fact, 1 out of every 4 people who call me ask me if their printer is "old."  And often, the answer is subjective.

How much do you use the printer?  How often do you have maintenance done on it?  Are you 'rough' with it?  How many different people use it on a regular basis?

What Causes The Paper To Crinkle Up In The Printer? Is It Fixable?

Every printer has a certain number of 'wearable parts'. Wearable means that it's normal maintenance procedure to replace them at certain intervals (say--every 200,000 copies). This usually includes feed/separation/pickup rollers, the transfer roller, the drum unit, the toner cartridge, and the fuser unit. The fuser unit is generally the most expensive item to replace. And it happens to be the one that, 95% of the time, causes paper to crinkle up inside the machine.